15. Negotiation

Life Skills: Negotiation

How can you negotiate effectively?

How Might you Handle this situation?

You just finished your storytelling session with the development team member and the designer met with the engineering team to walk through all the details of the solution. and you heard this the engineering team doesn't like the new feature design and your designer is upset on hearing this.

What would you do?

How Might you Handle this Situation?

• Focus on team dynamics
  • Talk with the Engineer and the Researcher to hear both sides of their story and validate their concerns.
  • Work with them to come to a resolution.
• Identify the real problem to solve and the goal to achieve
  • By working with the team, you can identify the root problem and goal to solve that problem.
• Evaluate solutions against guiding principles
  • Don't forget to evaluate these new solutions against your guiding principles.

As a Product Manager, you will be negotiating whether you realize it or not to make big and small decisions. The impact and nature of these decisions may vary but the underlying principles are the same which have been laid out below:

• Focus on team dynamics
• Identify the real problem to solve and the goal to achieve
• Evaluate solutions against guiding principles

QUIZ QUESTION::

As a Product Manager, how can you negotiate effectively to achieve better outcome as a team? Reorder the information in order to convey your story

ANSWER CHOICES:

Evaluate these solutions against the guiding principles to arrive at a conclusion

Distinguish the real problem to solve from opinions and solutions

Emphasize ‘One Team, One Goal’

Remind and clarify the agreed-upon guidelines to help the team make decisions

List solutions focused on solving problems and achieving goals

Listen with the intent to understand involved team member’s stances and the motivation behind different stances

Priority	Information
First
Second
Third
Fourth
Fifth
Sixth

SOLUTION:

Priority	Information
Sixth	Evaluate these solutions against the guiding principles to arrive at a conclusion
Third	Distinguish the real problem to solve from opinions and solutions
Second	Emphasize ‘One Team, One Goal’
Fourth	Remind and clarify the agreed-upon guidelines to help the team make decisions
Fifth	List solutions focused on solving problems and achieving goals
First	Listen with the intent to understand involved team member’s stances and the motivation behind different stances